Returns & Exchanges
At Soko & Co, we want you to love your home organization products; if you are not completely satisfied, you can return your items within 30 days of purchase. Please ensure all items are in their original packaging and unused condition to qualify for a full refund or exchange.
Initiate Your Return
Visit our online portal or contact our customer service team with your order number and the details of the items you wish to return.
Prepare the Package
Securely pack your items in their original boxes, ensuring all components and manuals are included to prevent damage during transit.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing